🩵 ME Living Inc. — Technical Information & Data Security Notice

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Effective Date: 10-25-2025

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⚙️ Overview

ME Living Inc. utilizes advanced digital technologies to provide secure, accessible, and reliable online services to clients, partners, and visitors.
This notice explains how our systems collect, store, and protect technical information during your use of our website or electronic platforms.

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🔐 1. Information We Collect Automatically

When you visit our website, we may automatically collect limited technical data to help us maintain site security and improve performance. This may include:

• IP address and general geographic region (not precise location)

• Browser type and version

• Device type (desktop, mobile, or tablet)

• Date, time, and duration of site visit

• Pages accessed and referring URLs

• Basic analytics on site usage (anonymous traffic data)

We do not collect personally identifiable health information (PHI) through our public website unless you voluntarily submit it via secure intake or contact forms.

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💾 2. Cookies and Tracking Technologies

Our website may use essential cookies and similar technologies for:

• Session management (keeping you logged into secure portals)

• Load balancing and site performance

• Analytics (e.g., page traffic, errors, or usage patterns)

• Security (detecting unusual or unauthorized activity)

Cookies do not store medical or personal data. You can disable cookies through your browser settings; however, some site features may not function properly if cookies are turned off.

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🧠 3. Data Storage and Security

ME Living Inc. follows HIPAA Security Rule standards (45 CFR Part 164, Subpart C) and industry best practices to protect all digital data.
Our safeguards include:

• End-to-end encryption for transmitted and stored data

• Multi-factor authentication for staff access

• Role-based permissions limiting access to necessary personnel

• Regular security audits and vulnerability testing

• Encrypted off-site backups and disaster recovery systems

All client-submitted data (e.g., intake forms, consent signatures, or uploads) are stored in HIPAA-compliant servers within the United States.

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🧩 4. Third-Party Services

We may integrate with verified third-party vendors (e.g., Jotform, Office Ally, or Twilio) for secure communication, form processing, and claims management.
Each vendor is required by Business Associate Agreement (BAA) to comply with HIPAA and maintain equivalent security standards.

ME Living does not sell, rent, or share technical data with third parties for marketing purposes.

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🌐 5. Website & Platform Integrity

We continually monitor and update our systems to ensure accessibility, reliability, and compliance.
Our platforms are maintained under WCAG 2.1 AA accessibility standards and designed for compatibility across all major browsers and devices.

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If you experience technical difficulties, errors, or accessibility issues, please contact:
📧 techsupport@meliving.org
☎️ 888-635-1022 ext. 4444

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🧾 6. Electronic Communication Disclaimer

While ME Living Inc. uses encrypted email and messaging systems, standard email communications initiated by clients or the public may not be secure.
Do not include confidential or medical information in general inquiry emails. Use only our official encrypted forms or portals for sharing sensitive data.

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🔁 7. Updates to This Technical Policy

We may update this Technical Information & Data Security Notice periodically to reflect improvements in our systems or new compliance requirements.

Any changes will be posted on this page with the revised effective date.

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ME Living Inc. – Secure, Reliable, Compliant.

Our goal is to ensure that every digital interaction with ME Living is private, protected, and trustworthy.