🩵 ME Living Inc. — Notice of Privacy Practices

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Effective Date: 10/25/2025

Contact: Privacy Officer | 📧 customerservice@cocas.org | ☎️ 888-635-1022 

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Your Information. Your Rights. Our Responsibilities.

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This Notice describes how medical, mental health, and personal information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

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🧾 Your Rights

You have the right to:

• Access your records. Ask to see or get an electronic or paper copy of your health and service records.

• Request corrections. Ask us to correct information you believe is inaccurate or incomplete.

• Request confidential communications. Ask that we contact you in a specific way (for example, at work or by mail).

• Limit what we use or share. Request limits on how your information is used or disclosed.

• Get a list of disclosures. Request a record of when your information was shared for purposes other than treatment, payment, or operations.

• Get a copy of this Notice. You can request a printed or electronic copy of this notice at any time.

• Choose someone to act for you. If you have given someone medical power of attorney or legal guardian authority, that person can exercise your rights on your behalf.

• File a complaint. If you believe your privacy rights have been violated, you can contact us or the U.S. Department of Health and Human Services (HHS) Office for Civil Rights.

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💙 Your Choices

You can tell us your preferences for how we share information in the following situations:

• Sharing with family, friends, or others involved in your care

• Sharing in a disaster relief situation

• Including your information in a client directory (if applicable)

• Contacting you for fundraising or community support

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If you are unable to tell us your preferences—such as during an emergency—we may go ahead and share your information if we believe it is in your best interest.

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We never sell or share your personal information for marketing purposes.

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⚖️ Our Uses and Disclosures

We may use and share your information as we:

• Treat you: Coordinate your care with doctors, therapists, housing staff, or case managers involved in your services.

• Run our organization: Improve program quality, train staff, and manage daily operations.

• Bill for services: Send claims to Medicaid, Medicare, or insurance companies for payment.

• Comply with law: Share information when required by federal, state, or local law.

• Prevent or report abuse: Disclose to authorities if we believe a person is a victim of abuse, neglect, or domestic violence.

• Respond to legal requests: Share information in response to a court order, subpoena, or other lawful process.

• Protect public health and safety: Report communicable diseases or prevent serious threats to health or safety.

• Support research or public health: Only when approved and compliant with HIPAA safeguards.

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🛡️ Our Responsibilities

• We are required by law to maintain the privacy and security of your protected health information (PHI).

• We will promptly notify you if a breach occurs that may have compromised your information.

• We must follow the duties and privacy practices described in this Notice.

• We will not use or share your information other than as described here unless you give written authorization.

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✉️ Complaints

If you believe your privacy rights have been violated, you may contact:

Privacy Officer
ME Living Inc.
31 Mountain Springs Cv Dallas, GA 30157
📧 customerservice@cocas.org | ☎️ 888-635-1022

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You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights at:
https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

Mail: 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201
Phone: 1-800-368-1019

You will not be retaliated against for filing a complaint.

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🌿 Updates to This Notice

We may change this notice at any time, and the new notice will apply to all information we maintain. The revised version will be posted on our website and made available upon request.